At Ferseus, we take pride in delivering premium customer service and making your shopping experience simple and enjoyable. Whether you have a question about your order, need assistance, or would like to share feedback — we’re always here to help.
Email Support
For any questions, inquiries, or support, contact us via email:
support@ferseus.com
Our dedicated team aims to respond within 24–48 business hours to assist you promptly.
Live Chat Support
Our 24/7 Live Chat Support service is available anytime. Simply click the chat bubble in the bottom-right corner of our website and one of our representatives will connect with you instantly.
Stay Connected on Social Media
Stay updated on our latest ring collections, exclusive offers, and news by following us on social media:
Pinterest: Explore inspiring ring designs and ideas on our Pinterest page.
Facebook: Stay connected with updates and special deals through our Facebook page.
Join the Ferseus community for inspiration, offers, and exciting updates!
Share Your Feedback & Suggestions
Your feedback helps us grow and improve. Share your suggestions, comments, or experiences with us:
Or fill out the feedback form available on our website.
Transit, Handling & Order Cut-Off Time
Transit Time: 5–7 Business Days (Monday to Friday)
Handling Time: 1–3 Business Days (Monday to Friday)
Total Delivery Time: 6–10 Business Days
Order Cut-Off Time: 5:00 PM
Time Zone: (GMT-05:00) Eastern Standard Time
For more details, please refer to our Shipping Policy page.
FAQ Section
Looking for quick answers? Visit our FAQ page for instant information about orders, shipping, returns, and more.
Contact Information
Business Name: Ferseus
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (724) 734-1842
Business Mail: support@ferseus.com
Business Address: 11800 Braesview, San Antonio Texas 78213, United States